A) CANCELLATION REQUESTS MADE IN ADVANCE OF THE PROGRAM START DATE (30 DAYS BEFORE PROGRAM START DATE).
QSLA will provide full value credits. There are no refunds.
B) CANCELLATION REQUESTS MADE WITHIN 30 DAYS OF PROGRAM START DATE OR AFTER PROGRAM START DATE.
Cancellation requests of this nature will not be accepted. No refunds or credits will be issued.
C) MISSED PROGRAM DATES DUE TO UNFORESEEN CIRCUMSTANCES.
Any programs that are cut short or otherwise cannot be played due to unforeseen circumstances out of QSLA’s control (ex. weather), QSLA will attempt to provide full value to all participants with the following possible outcomes:
- Reschedule program dates to an alternate date
- Extend program dates beyond the original time frame
- Issue credits to participants. NOTE: Any credits that are issued will be calculated based on 75% of the program fee. There are no refunds.
QSLA will do our best to help our members by ensuring credits are applied equally between all participants.